A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
A:within 7 days for sample order, within 15 days for quantity order.
A: Low MOQ, 1pc for sample checking is available
A: By Express: DHL/UPS/FEDES; It will takes about 3- 5 days to arrive the destination.
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
A: Yes, we offer 5-6 years warranty to our products.
Will provide free/rework new products based on the proof-documents.
If driver failed, we’ll send new driver.
If LED failed, we’ll sent new LED.
Unclear reason, we will sent full new set.
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution
including re-call according to real situation.
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