FAQ
Q1: Are you a manufacturer?
A: Yes,we are.Our factory has been set up for 7 years located in zhejiang province.
Q2: What is the MOQ?
A: For our first cooperation, sample order is acceptable.Qty. 1-500pcs that is aviable.
Q3: What kinds of LED chip do you use?
A: The LED chips brand are SMD from shenzhen or customized samsung.
Q4: How long is the lifetime for the LED products?
A: It is about 30,000 Hours
Q5: What kinds of certificate do you have?
A The LED lights are of good quality approved by CE and RoHS.
Q6: What is your Warranty Policy
A: Two years warranty,if any quality problems,we guarantee to replace the broken ones.
Q7: How long is the production time?A: For samples, the lead time is about 3 to 5 days. For mass production, the lead time is 15 to 20 days after receiving the deposit payment.
Q8: How about shipment
A: For small order, we usually ship it by DHL, Fedex, UPS, TNT, etc. For larger order, we ship it by sea or by air
Q9: What kinds of payment methods do you accept
A: You can make the payment through PayPal,T/T 30% in advance, 70% balance before shipment.
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